Manage - FIX Platform
FIX is a SaaS platform which connects tenants, owners, property managers and suppliers together.
Client
Virtual Agent
Specific Role
UX Design
UI Design
Frontend Dev
Problem statement & the process
Defining the problem we're solving
Problem
Property Management Agencies have an enormous amount of maintenance requests to deal with on a daily basis, it was unmanageable for agencies to run at a profit and staff turnover was like a merry-go-around.
The Process
Understanding the needs and desires of Property Managers and empathising with them is the start of the creative life cycle.
What you will see next is a snippet of the creative process at work. Starting with user flows, wireframes which later move into prototypes and in some cases straight to a MVP.
User flows / Wireframes
Prototypes
Results
Metrics & Measurements
Productivity
73.3% Reduction in email traffic
Productivity
171.15 hours Saved per week
Time
One minute per workorder, saved hours of back and forward emails
Productivity
Zero back and forward communication emails
Like what you see?
Let's collaborate or have a chat about working together